Frequently Asked Questions

Where is Monizi jewellery made?

Our jewellery is made in Indonesia by a small, women-led atelier. We are proud to partner with artisans who are committed to fair work practices, ensuring that every piece is crafted in an environment that respects workers' rights and values their craft. Our manufacturing partner follows ethical standards for wages and working hours, and they source high-quality, responsibly sourced materials to minimise environmental impact. Each piece is handcrafted with care, blending traditional techniques with modern design.

Are Monizi designs original?

Yes. All Monizi pieces are designed in our Queensland studio and are exclusive to the brand. Each design is developed with close attention to proportion, movement, and how it feels when worn.

What materials do you use?

Monizi jewellery is crafted in 14k gold vermeil over 925 sterling silver. Our pieces feature a thicker gold layer than standard plating, creating a richer finish and a more substantial feel. You can find more details on our Materials page.

What does gold vermeil mean?

Gold vermeil is a high-quality technique where a thick layer of gold is bonded over sterling silver. Compared to standard gold plating, it offers better durability, depth of colour, and a more refined feel. You can find more details on our Materials page.

Is your jewellery hypoallergenic?

Yes. Our jewellery is nickel-free and made using sterling silver and gold, making it suitable for sensitive skin.

Will my jewellery tarnish over time?

Gold vermeil is resistant to tarnishing, though like all precious metals it may develop a natural patina over time. Proper care and storage will help maintain its finish and colour. For detailed care instructions, visit our Jewellery Care page.

How should I care for my jewellery?

To keep your pieces looking their best, avoid contact with water, sweat, lotions, or perfumes. Store jewellery in a soft pouch or lined box, and gently wipe with a dry cloth after wearing. For detailed care instructions, visit our Jewellery Care page.

How does Monizi jewellery feel to wear?

Monizi jewellery is designed to feel balanced, comfortable, and considered on the body. Weight, proportion, and finish are carefully refined so pieces feel as good in real life as they look in photographs.

Is Monizi jewellery suitable for everyday wear?

Yes. Our pieces are designed to be worn often and with ease. While gold vermeil requires care, Monizi jewellery is created to integrate naturally into everyday life rather than be reserved for special occasions.

How do I know my ring size?

We offer ring sizes 5, 6, 7, and 8. You can find a detailed ring size guide on our Ring Size Guide page or order our Ring Sizer to measure at home. If your size isn’t available, let us know — we’ll try our best to accommodate it in future collections.

Can Monizi jewellery be layered?

Yes. Monizi pieces are designed to layer effortlessly with one another. Rings, necklaces, and hoops are created to sit harmoniously together without feeling crowded or unbalanced.

Do you ship internationally?

Yes. We ship internationally to selected countries. Shipping rates and delivery times are calculated at checkout based on your location. Find more details on our Shipping & Delivery page. If you have any questions about international delivery, feel free to contact us before placing an order.

What is your return policy?

We accept returns on unworn items within 14 days of delivery, provided they are in original condition and packaging. For hygiene reasons, earrings cannot be returned. Visit our Returns page for more details.

How can I contact Monizi?

We’d love to hear from you! You can reach us at info@monizi.co or through our Contact Form. We aim to respond within 24 hours.